1. Certificate Download

Question: I have completed the course when will my certificate be sent Answer

• Your certificate is complete and ready to download when you complete the last module 
• All modules including the certificate green box will have a tick

Certificate Instructions

1. Dashboard
2. Filter by status (go to completed)
3. Click Course
4. Click certificate
5. Click Print certificate 
6. Click save as PDF or Print

2. Access to my account

• Question: I cannot access my account when I try to log in
• Answer: Please ensure you only use lower case when entering your email